dhl shipment on hold occurs when there is an issue with the package, such as incomplete address information, customs clearance delays, or payment problems. When a DHL shipment is on hold, the carrier will typically notify the recipient with instructions on how to resolve the issue. This could involve providing additional documentation, verifying address details, or paying any outstanding fees. If a shipment is on hold for an extended period, it’s important to contact DHL customer service for assistance.